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The Unite Housing Workers Branch (LE1111)

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Unite calls on St Mungo's CEO to withdraw false statements

St Mungo’s: intransigent leadership failing to learn lessons of deportation scandal

"members are proud of the services they deliver which are often models for the sector. However, they have been repeatedly undermined by a senior management team which is not fit for purpose and a board that appears not to understand its essential responsibilities" Read full report here.


St Mungo's "independent review" fails to address culture of fear at the charity says Unite


Unite, Britain's leading union, says St Mungo's staff still complain of a culture of fear and bullying which the homeless charity must honestly address and resolve.


Following a long running strike at St Mungo's in its property services department earlier this year, due to allegations of management bullying, the Charity agreed to an independent review to attempt to resolve the root causes of the industrial action.


Staff continue to complain of a culture of fear


However, staff continue to complain of a culture of fear and one member of staff, who is a union representative remains suspended and faces dismissal after he raised a grievance against a manager.  At the time of the suspension 44 per cent of Unite representatives within St Mungo’s were involved in formal processes about their own employment. Unite believes the review has failed to sufficiently address these outstanding issues. 


Does not address fundamental issue


In response to the independent review, Unite regional officer, Steve O'Donnell said: "The review does not address the fundamental issue that there is a culture within St Mungo’s where managers silence employees with threats of sanctions against them, this is unacceptable. 


Valuable service


"Unite has always been willing to work constructively with St Mungo’s to ensure the valuable service they provide to homeless people is carried out safely. However, it is vital that staff feel able to call out poor practices and to question senior managers without fear of retribution. Until the root causes are addressed the Charity will not be able to draw a line underneath this troubled period."


Unite continues to call on St Mungo's to:

  • agree to a full investigation into the levels of bullying within the organisation.
  • put an end to threats of disciplinary action against staff for raising legitimate concerns,
  • and to review the charity's governance procedures so that the recognised unions can engage effectively with management and the trustees.


Detailed response from Unite here.


NEW St Mungos CEO Steve Douglas complains about publicity disciplining worker for calling out bullying has caused and blames Unite. Union reply here.


Summary of recent events and timeline here.


5th November 2021




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Unite calls on St Mungo's CEO to withdraw false statements
Unite calls on St Mungo's CEO to withdraw false statements
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